Q. What is your refund policy?
A. We do not offer refunds on cancelled campers, just a future camp credit if you decide to cancel, but we do have what is called "Cancellation Protection".
We offer basic Cancellation Protection to allow participants some peace of mind in case plans change. This allows us to keep our prices low and provide the best service possible. Due at the time of registration, Cancellation Protection entitles you to a full refund of camp fees should you cancel your registration more than 14 days prior to the start of an overnight camp, and 7 days prior to the start of a day camp. If you cancel within 14 or 7 days of the start of your session, we will give you a camp credit for all money paid.
The credit is valid for three years from camp date at any of our national locations. Credit with insurance is transferable to family members or friends, and good toward a future camp.